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Guangzhou Civil Affairs Bureau: Support the “protective umbrella” for special and difficult groups 24 hours a day Cinema protects “never closed”

Text/Yangcheng Evening News All Media Reporter Fu Chang Correspondent Liao Peijin

Photo/Components provide

Select hundreds of government officials to go to 31 communities in 6 districts of the city to assist in epidemic prevention and control work; investigate and call the eight types of people with special difficulties, including the elderly living alone and children in difficult situations, to solve the urgent problems of these people such as basic living difficulties or lack of medical treatment and medicine; guide the majority of social organizations, “Double Hundred” social workers, social work service agencies, volunteers, and charitable forces to consciously participate in epidemic prevention and control related work, 2 36 “Red Cotton Guardian” hotlines for Guangzhou social workers are open 24 hours a day…

It is reported that since the outbreak of the new round of COVID-19 epidemic in Guangzhou, the Guangzhou Civil Affairs Bureau has quickly implemented the relevant decisions and deployments of the provincial party committee, provincial government, and municipal government, and immediately deployed the city’s civil affairs system to take the strictest measures, and do its best to do a good job in epidemic prevention and control, ensuring that epidemic prevention and control has “strength” and people’s livelihood guarantees have “warm”, and to support a “protective umbrella” for special groups in difficulties under the epidemic.

Party members of Guangzhou Dongsheng Hospital support large-scale nucleic acid screening work in the community

Party members and cadres rushed to the front line of the community to fight the epidemic

The epidemic is an order, and prevention and control is a responsibility. The Guangzhou Civil Affairs Bureau fully plays the role of grassroots party organizations as a fighting fortress and the role of party members and cadres as pioneers and models, and actively integrates into the city’s epidemic prevention and control responsibility system.

On the evening of April 8 this year, after receiving an emergency notice from the Organization Department of the Guangzhou Municipal Party Committee and the Municipal Organization Working Committee on organizing cadres and staff of state-owned enterprises to support the epidemic prevention and control work in Baiyun District, the Guangzhou Civil Affairs Bureau mobilized cadres and staff living in Baiyun District to go to the front line of the community to fight the epidemic. That night, some party members and cadres were converted to community epidemic prevention support staff on the spot and continued to work until late at night. 18 down-to-earth community support teams and 9 temporary party branches were established on the front line, and 109 cadres living in Baiyun District were organized to fully support the prevention and control of key areas such as 75 communities in 19 streets in Baiyun District, focusing on special groups in difficulty such as the elderly living alone and widowed, severely disabled. As of the end of April, a total of 284 party members and cadres were sent to the community to support epidemic prevention. In the critical period of epidemic prevention and control, the Guangzhou epidemic prevention and control leadership team deployed a “group-style” counterpart support for grassroots epidemic prevention and control work in the municipal districts. In recent days, the Guangzhou Civil Affairs Bureau has formed several assault teams to continuously provide continuous support to the eight communities in Changhua Street, Duobao Street and Fengyuan Street, Liwan District.

“Fengyuan Street Positive Cases WeekThe border areas are included in the lockdown management, and personnel are only in and not out, and all support teams must be assembled before 8:30. “At 6:59 am on April 14, the Guangzhou Civil Affairs Bureau’s epidemic prevention and control emergency team sounded the assembly call in the work group of the work group; at 7:00 At 50 minutes, four emergency teams were quickly formed and the captains of each team were determined; at 8:18, just one hour after receiving the task, 30 epidemic prevention and control commandos had all assembled and rushed to various support points in Fengyuan Street, Liwan District. By 22:00 that day, the commandos successfully assisted in completing the new round of nucleic acid testing in Fengyuan Street, and served more than 21,000 residents.

According to statistics, the interceptors So far, the Guangzhou Civil Affairs Bureau has organized and dispatched 108 people to the front line of epidemic prevention and control in Liwan Community to carry out support work, with a total service time of more than 680 hours and more than 43,000 residents, contributing civil affairs to help Guangzhou win the epidemic prevention and control battle.

In addition, the Guangzhou Civil Affairs Bureau has successively selected 4 batches of 90 government officials to go to 62 communities in 6 districts including Yuexiu, Haizhu, Liwan, Tianhe, Baiyun, Huangpu to carry out assistance services, and assisted the community in nucleic acid testing, household inspection, telephone inspection, etc., and has been scattered. href=”https://funnybookish.com/”>Babaylan serves more than 320,000 people. Party members and cadres use practical actions to forge their original aspirations and bravely shoulder their missions, demonstrating the political responsibility of “civil affairs for the people, civil affairs love the people”.

Linhe Street volunteers provide guidance services for citizens coming to nucleic acid testing

Weaving a tight and firm “Old Old and One Young” security network

The elderly and children have weak immunity and are susceptible to the new coronavirus. Under the epidemic, “Old Old and One Young” has become the most important target for attention. Since this round of epidemic, the Guangzhou Civil Affairs Bureau has done a good job in epidemic prevention and control of civil affairs service institutions. All nursing homes and municipal social welfare homes in the city have implemented closed management, suspended visit services, and provided caring services to meet the personalized needs of service objects.

Recently, Grandma Wang, who lives in Cixin District, Guangzhou Nursing Home, celebrated her 100th birthday. At such a meaningful moment, the nursing home was closed due to the epidemic. href=”https://funnybookish.com/”>Cinema management. The family members were unable to come to celebrate the old man’s birthday, and Grandma Wang was very disappointed. WorkerAfter the staff learned about it, they urgently contacted the chef in the yard to carefully make a birthday cake for Grandma Wang. Wang Babaylan‘s mother-in-law wore a birthday hat and connected with her family to videos, and made a wish in everyone’s birthday songsCinema… It is reported that in order to help the elderly communicate with their relatives, Cixin District also launched a “cloud visitation” service, establishing WeChat contact with more than 300 families of more than 170 elderly people in the district, so that family affection will not be “disconnected” through video.

“I have finished taking my medicine and I can’t go to the hospital to prescribe medicine now. What should I do?” Recently, when the staff of the Ping Antong service agency conducted a routine telephone follow-up visit, Grandma Huang, who was in the control area of ​​Olive Town, Nansha District, anxiously reflected on the difficulties she encountered. Grandma Huang suffers from pulmonary hydrops and needs to take medicine for a long time. After understanding the situation, the customer service staff first comforted Grandma Huang, and then contacted the neighborhood committee of the community to provide feedback on the situation. The neighborhood committee coordinated with the community health center to deliver the urgently needed medicines to Grandma Huang.

It is reported that since the outbreak of the epidemic, Ping Antong service agencies have provided “response within 6 seconds, online 24 hours a day”, and at the same time, they have conducted a comprehensive investigation of Ping Antong users in Guangzhou, especially special groups in the locked and control areas. According to statistics, since April 8, Ping Antong has carried out 56,400 services such as psychological comfort, regular care, and information prompts. It has telephoned to visit 6,949 users of Ping Antong’s special difficulties and provided 171 call services. It has referred 31 people to buy groceries and meat, diapers, medicine, and door-to-door nucleic acid testing services to the streets, towns and villages where they are located.

“Thank you very much. I didn’t expect that a call would make so many people help each other. I was really touched.” On April 12, Mr. Yang said excitedly after receiving the fresh food sent by the staff. It turned out that Mr. Yang’s daughter Xiaoyi was a minor in a difficult situation on the booking. The community they lived in was designated as a blocked area. The family was not stocked with enough food and was not timely online purchase and delivery. On April 11, the Guangzhou Minor Rescue and Protection Center (hereinafter referred to as the “City Unprotected Center”) learned about Mr. Yang’s dilemma during a telephone investigation. Under the overall coordination of the Municipal Civil Affairs Bureau, we coordinated the local Civil Affairs Bureau and street children supervisors and neighborhood committee children’s directors, and solved the “urgent” for Mr. Yang under the “four-level” linkage of the city, district, street and neighborhood committee.

It is reported that in order to quickly grasp the custody and childbirth of minors in difficult situations in the sealed and controlled areasThe Municipal Unemployment Center relies on the “12345 Hotline” for minor relief and protection expert seats, providing 7×24Cinema hourly services; set up a hotline inspection team to focus on carpet-style inspections of minors and families in difficult situations in the lockdown and control areas; through online guidance of child supervisors and child directors in the lockdown and control areas to strictly perform their duties, quickly respond and deal with the supervision and basic living needs of service objects in the jurisdiction as soon as possible. From March 10 to April 17, a total of 4,790 minors in difficult situations were investigated and investigated in the closure and control areas, and no abnormal situations such as lack of custody caused by the epidemic were reported.

Social workers assist medical staff and provide door-to-door nucleic acid testing services for people with special difficulties

“Hello, this is the Civil Affairs Bureau. Do you have any difficulties in basic living at present?” Since the new round of local epidemic, people with special difficulties in the city of Guangzhou have received such calls every day.

Special people with difficulties are the key focus of the civil affairs department. Through online comparison and offline survey, as of April 28, there were 765 people with special difficulties in eight categories (de-duty) in the city’s lockdown and control areas, including 177 households with minimum living allowances, 344 people with low insurance, 10 households with low income, 27 people with special poverty, 0 left-behind elderly people, 17 elderly people with widows, 301 elderly people living alone, 179 children with difficulties, and 93 people with severe disabilities in special difficulties. How to ensure that the base is updated every day and the problem is cleared on the same day is the top priority of the civil affairs department of Guangzhou.

The Guangzhou Civil Affairs Bureau promptly dispatched 42 party members and cadres to form four telecommunications teams. The district civil affairs bureau with a closed control area under its jurisdiction also formed a corresponding team. It conducts telecommunications inspections on special difficulties in the blocking and control area every day. From April 28, it will conduct mass work on artificial intelligence robots. For the problems found during the phone interview, enter the “Suijiyi” system in a timely manner, automatically form a list of problems and quickly transfer them to the Civil Affairs Bureau, town (street), and village (community) where they live to organize the solution, striving to clear the problems on the same day, and local civil affairs staff upload the solution results to the “Suijiyi” system. For special emergency situations discovered by telephone interviews or reported by the public, offline methods will be adopted simultaneously, and the local area will be solved immediately to achieve cross-regional assistance.

Mr. Deng, a registered household in Yuexiu District, is a person with a minimum living allowance and a severely disabled person. He lives alone in Baiyun District. Due to mobility difficulties, people from registered residence were alwaysPolitical staff visited and visited each other across regions and relatives living in Yuexiu District Cinema came to help them solve their basic living problems. Since the residence of Mr. Deng’s relatives was listed as a blocked area, it was difficult for relatives to take care of Mr. Deng before. BabaylanThe staff of the Guangzhou Civil Affairs Bureau learned about the situation during a telephone interview and immediately fed back Mr. Deng’s situation to Baiyun District through the “Suijiyi” system. The District Civil Affairs Bureau coordinated the streets of the residence to investigate, and immediately sent food and daily necessities to Mr. Deng, and arranged personnel every day to help Mr. Deng solve basic needs such as meals.

Epidemic prevention and control “no one can be left behind”, and some people have worked hard to protect the health and safety of those who are homeless and beggars and helpers. Some of the recipients did not have mobile phones, so they could only use his self-report as the basis for judgment. The “Dabai” took potential risks and charged at the forefront. On the afternoon of April 21, a person who was aided in the isolation area of ​​the male area developed fever symptoms. “Dabai” immediately reported the situation and launched an emergency plan for epidemic prevention and control, and sent the person who was aided to the fever clinic to comprehensively disinfect the environment. Close contacts urgently performed nucleic acid tests.

The 13 rescue management teams in the city and district carried out street patrols and rescue on a regular basis. When they found that homeless beggars implemented prevention and control measures such as temperature measurement, code verification, and verification of trajectories as soon as possible, and provided basic living supplies for those who were unwilling to enter the station to receive assistance. Relevant areas have opened temporary shelter places in the lockdown and control areas. As of April 28, 540 homeless beggars have been organized to test nucleic acid, 576 daily necessities and 1,332 epidemic prevention items have been distributed.

The “big whites” at Guangzhou Rescue Management Station are collecting nucleic acid for the recipients

The “Red Cotton GuardianKomiks” hotline is open 24 hours a day

Social forces are the backbone of epidemic prevention and control work, and Guangzhou Civil Affairs<a The Cinema Bureau carried out extensive mobilization to guide the vast number of social organizations, "Double Hundred" social workers, social work service agencies, volunteers, and charitable forces to actively cooperate with local governments in carrying out epidemic prevention and control related work.

The psychological counselor volunteers of Guangzhou Women’s Volunteers Association receive calls for psychological assistance consultation every day.In March this year, Lao Yongli, a volunteer for psychological counselors from the association, received a call from a pregnant woman in Baiyun District about the psychological pressure of the epidemic. In early April, when Lao Yongli was conducting a telephone consultation for the return visit, she once again comforted Ms. Chen, who was worried about delivery issues during the epidemic, and specially reminded and guided her to complete the information entry and filing on the “Sui Hao Pregnancy” mini program. It is also this warm reminder that Ms. Liu can ensure the smooth prenatal examination process when facing unexpected lockdown measures.

It is reported that since April 8, more than 200 social organizations in the city have actively supported the front line of epidemic prevention and control, and have mobilized more than 7,000 party members and volunteers of social organizations to serve on-site and provide external support, actively assisting in the prevention and control of the epidemic; party members of social organizations have actively supported the community, provided residents with warm services such as living security, nucleic acid testing assistance, and actively met the needs of the community to donate more than 2.2 million yuan in epidemic prevention materials and living security materials.

On April 18, the social work station in Shayuan Street, Haizhu District received a call for help from Xiao Ai (pseudonym of Cinema), a disabled single-parent family. It turned out that on the same day, Xiao Ai’s school issued a notice of resumption of classes, requiring the whole family to provide a 48-hour negative nucleic acid test certificate. However, Xiao Ai, who lives on the 9th floor, went downstairs due to mobility difficulties. Xiao Ai’s mother immediately remembered to call the Shayuan Street Social Work Station to provide assistance. On the morning of the 19th, two volunteers helped Xiao Ai go downstairs and escorted her to the nearby community hospital to complete the nucleic acid test.

According to statistics, in recent days, more than 7,000 social workers in the “Double Hundred” social work stations and social work institutions in Guangzhou have devoted themselves to the front line of community epidemic prevention and control, serving more than 8.3 million residents in accordance with the deployment and arrangements of the party committees of the local town (street).

During the epidemic, 236 Guangzhou social workers’ “Red Cotton Guardian” hotlines were opened 24 hours a day, providing residents with epidemic prevention information, emotional support, information consultation, and difficulties assistance in all aspects and all-weather. On April 18, the “Red Cotton Guardian” hotline of the Beijing Street Social Work Station took the initiative to visit the recent situation of residents in need, and learned that Uncle Chen, who lives in Baiyun District, faced the dilemma of having no fixed place to stay due to the control of going out to buy vegetables on the same day. The social worker quickly contacted the neighborhood committee of Uncle Chen’s residence and the residence, and made docking with the social work station of Uncle Chen’s residence. With the cooperation of multiple parties, he successfully escorted Uncle Chen home. Uncle Chen said excitedly: “Thank you. If you hadn’t called, I wouldn’t know how long it would take to go home!”

It is reported that as of now, the Guangzhou social workers’ “Red Cotton Guardian” hotline has invested a total of 12,208 social workers, serving 80,026 people in need and special groups such as minimum living allowance, low income, extreme poverty, left-behind elderly people, lonely elderly people, elderly people living alone, children in difficult situations, severely disabled people in special difficulties, etc., and organized the solution to food shortages, oil shortages, and Komiks. Guangzhou Volunteer Association has linked Guangzhou to launch a “Psychological Counseling and Aid Hotline” for the Social Psychological Charity Service Center, and organizes psychological counseling experts to provide psychological care and emotional support to disadvantaged groups and front-line volunteers.

More than 2,000 special hardship households in Baiyun District, Guangzhou received warm condolence packages

Gathering the power of love and charity to build a “heartwarming wall”

Guangzhou also widely gathers love and charity resources to build a “heartwarming wall” in epidemic prevention and control. Xuanxuan, who lives in Baiyun District, is a child in a low-income family, and his father is a severely disabled person with special difficulties. In mid-April, due to this round of epidemic, Xuanxuan could only study online at home, and due to economic reasons, his father was unable to purchase a tablet for Xuanxuan. After learning about the situation, the social worker immediately applied for the “Micro Wishes·Good Warm Ten Thousands of Homes” project of the Guangzhou Charity Association. After urgent approval and procurement and logistics coordination, the brand new tablet was delivered to Xuanxuan’s home in just one day.

March <a Since the beginning of the Cinema, the Guangzhou Charity Association has responded to the needs of people in need in a timely manner and strengthened care and assistance to special groups in need. At present, it has provided financial assistance, micro-wish assistance, resource links, care services, information consultation and guidance to the needy, with a total of more than 4,600 people, with a funding amount of 4.7 million yuan. On April 20, at the Guangzhou Civil Affairs Bureau, Guangzhou Charity Service Center, and Guangzhou BaiBabaylanUnder the guidance of the Civil Affairs Bureau of Yun District, the Guangzhou Charity Association, the Guangzhou Baiyun District Charity Association, and the Guangzhou Baiyun District Social Organization Babaylan Federation jointly hosted the “Together Fight the Epidemic, Warm Ten Thousands of Homes” 2022 Baiyun District Special Poor People Care Activities, and presented warm condolences to 2,632 special poor people in the control area and control area of ​​10 towns and streets including Tongde Street, Shimen Street, Shijing Street, Baiyun Lake Street, Songzhou Street, etc. in Baiyun District. Looking at the different kinds of vegetables such as rice, oil, cereals, tomatoes and other vegetables in the warm heart, Aunt Chen’s joy was beyond words: “We can make another delicious meal for my family tonight.”

Guangzhou Komiks Charity Association also actively mobilized caring enterprises and caring people from all walks of life to contribute their love to defeat the new crown pneumonia epidemic. Up to now, nearly 15 charitable enterprises and charitable social organizations have donated more than 3,500 goggles, 3,500 sets of protective clothing (including isolation clothing), 930,000 masks, 68,000 pairs of gloves, more than 50,000 isolation masks, etc., 23,640 boxes of meal replacement energy balls, more than 20,000 canned food, etc., with a total valuation of 3.19 million yuan, and have been distributed to key service places for epidemic prevention and control and the front line of the community, demonstrating the warmth of Guangzhou’s “City of Charity”.

Data Eye

From April 2022 to the present, the Guangzhou Civil Affairs Bureau has successively selected 4 batches of 90 government officials to 62 communities in 6 districts including Yuexiu, Haizhu, Liwan, Tianhe, Baiyun, Huangpu to carry out assistance services, and assisted the community in nucleic acid testing, household inspections, telephone inspections, etc., and has served more than 320,000 people in total.

Since April 8, 2022, Ping Antong has carried out 56,400 services such as psychological comfort, regular care, and information prompts. It has telephoned to visit 6,949 users of Ping Antong’s special difficulties, and has provided 171 call service.

From March 10 to April 17, 2022, a total of 4,790 minors in difficult situations were investigated and investigated in the closure and control areas, and no abnormal situations such as lack of custody caused by the epidemic were reported.

As of now, the Guangzhou social workers’ “Red Cotton Guardian” hotline has invested a total of 12,208 social workers, serving 80,026 people in need and special groups such as minimum living allowance, low income, and extreme poverty. 17,958 problems such as food shortage, oil shortage, vegetables shortage, and medicine shortage.

Since March 2022, the Guangzhou Charity Association has provided financial assistance, micro-wish assistance, resource links, care services, information consultation and guidance to the needy, a total of more than 460 services.0 people, with a funding amount of 4.7 million yuan.

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